Acceptable use
What may be made here, and what may not.
Numeri turns a photograph of a product into a short advertising video. This page sets out what you may create with it, what you may not, how we watch for misuse, and what happens when we find it.
Last updated 2 September 2026. Published by Odratta, a French SARL. This policy forms part of the terms of service and applies to everyone who holds a Numeri account. Report abuse to abuse@numeri-video.com.
The short version
Three things, then the detail.
Products, not people
Numeri exists to film an object you have the right to sell. It is not a tool for making images of people, and it is not a general-purpose video generator.
Every render is screened
Automated moderation runs on the photograph you upload, on the instructions we send with it, and on the video that comes back. A render can be, and regularly is, refused.
A breach ends access
We may refuse a render, restrict an account, suspend it, or close it for good. Serious cases are reported to the authorities. There is no refund for credits lost that way.
Permitted use
What Numeri is for.
One rule underneath all of this: you must hold the rights to the photograph you upload and to the product it shows.
You may use Numeri to produce advertising and marketing video of a physical product, for your own business or for a client who has instructed you. In practice that means:
- Product video for an online shop, a marketplace listing, a catalogue or a website.
- Paid advertising and organic posts on social platforms, within those platforms' own rules.
- Work produced by an agency, a studio or a freelancer on behalf of the brand that owns the product, with that brand's agreement.
- Internal use: pitches, mock-ups, presentations, tests of a format before a shoot.
The video is generated by artificial intelligence. Where the law requires content produced by AI to be disclosed as such when it is published, making that disclosure is the responsibility of whoever publishes it. Review every video before you use it: an automated render is not a substitute for your own check that what it shows about your product is accurate.
Prohibited
What may not be uploaded, generated or attempted.
These rules apply to the photograph you upload, to any text you write with it, and to the video that comes out. They apply whether the breach is deliberate or not.
People and likeness
- A photograph showing an identifiable person. Our prompts already exclude hands, wrists, faces and models, but the rule stands on its own.
- The face, body, voice or likeness of a real person, living or dead, whether public figure or private individual. No deepfakes, no synthetic endorsements, no impersonation of a person or of an organisation.
- Any image of a minor, in any context.
- Biometric material, or anything intended to identify, track or profile a person.
Unlawful and harmful content
- Child sexual abuse material, without exception. This is the one breach with no warning and no appeal: the account is closed immediately and permanently, and the case is reported to the competent authorities.
- Sexual or pornographic content, nudity, and sex toys or fetish equipment.
- Content that incites or glorifies violence, terrorism, or a violent extremist organisation; hate speech or harassment aimed at a person or a group, in particular on the basis of origin, ethnicity, religion, disability, sex, sexual orientation or gender identity; content that denies a crime against humanity.
- Content designed to deceive: fraud, phishing, fake shops, false claims about a product, fabricated news, political disinformation, or anything supporting a money-laundering or pyramid scheme.
- Content that is illegal where you are, where your audience is, or in France, where the service is published from.
Other people's rights
- A photograph you do not have the right to use, or a product you have no right to advertise.
- Counterfeit goods, replicas, and any use of a trade mark, logo, design or copyrighted work that belongs to someone else without their permission.
- Passing a video off as the work, endorsement or official communication of a brand that has not agreed to it.
Misuse of the service
- Any attempt to make the service produce something other than a product video, including prompt injection, jailbreaking, or wording chosen to slip past moderation.
- Probing, scanning or overloading the service, scripted access, circumventing rate limits, or opening several accounts to collect the free credits more than once.
- Reselling access to your account, or offering Numeri's output as your own generation service.
- Paying with a card or an account you are not entitled to use, and using the service to test stolen payment credentials.
Restricted
Regulated and high-risk products.
Some products are lawful to sell and still unwelcome here, because advertising them is regulated, age-restricted or plainly high-risk. Where a category is marked written approval, write to us first, from the account's own address, and tell us what you sell and under which licence.
A written approval covers one account and the categories named in it. It does not waive any other rule on this page, and it can be withdrawn.
Monitoring
How we watch for misuse.
We reserve the right to detect, investigate, prevent and act on any use of Numeri that breaks this policy, the terms of service or the law. Nothing here obliges us to monitor everything, and nothing here stops us from acting when we see something.
What runs automatically, on every job
- Checks at the door. Only JPEG and PNG images are accepted, the declared type is verified against the file itself, the file is re-encoded on our own server, and its metadata, including GPS coordinates, is destroyed on arrival.
- Provider moderation, twice. The image sent for rendering, the instructions that go with it, and the video that comes back are all screened by our rendering provider's own content filters, at both stages of the pipeline. A refusal stops the job.
- A constrained pipeline. By default you do not write the prompt: Numeri builds it from a fixed template for the product type you pick, which is why the service is poor at producing anything that is not a product on a set. An advanced mode, opened case by case on request, lets an experienced customer write the two prompts themselves. Our own system instruction stays in place underneath it, the model's settings stay ours, and the provider's moderation applies exactly as it does to every other render.
- Rate limits and an audit log. Sign-ins, code requests, uploads and renders are rate-limited and recorded, refused renders included. Repeated refusals on one account are a signal we look at.
What we may do by hand
Where a report reaches us, where our own checks raise a flag, where a payment is disputed or a chargeback is filed, or where we have reasonable grounds to suspect a breach, we may:
- Review the material concerned, the account, its billing records and its technical logs.
- Ask you for evidence: proof that you hold the rights to a photograph or a trade mark, a licence, or the identity of the business behind the account.
- Preserve the material and the related records for as long as an investigation, a dispute or a legal obligation requires, even after an account is closed.
- Answer a lawful request from a court, a regulator or a law-enforcement authority, and report material we are required to report.
Reviewing content this way rests on our legitimate interest in keeping the service lawful and secure, and, where the law requires us to act, on our legal obligation. What we hold, and for how long, is set out in the privacy policy. We do not use your photographs or your videos to train models, and reviewing an account for abuse does not change that.
Enforcement
What we may do about it.
We pick the measure that fits what happened, and we may take more than one. A first mistake made in good faith is not treated like a deliberate breach, and nothing obliges us to start at the top of this list.
A suspension or a termination for breach of this policy does not entitle you to a refund of credits already bought, and does not release you from what you already owe. Where a breach costs us money, including a chargeback fee or a claim from a third party, we may pass that cost on.
Reporting
Tell us, and we look.
Anyone can report content or behaviour that breaks this policy, whether or not they hold an account. Write to abuse@numeri-video.com. A rights holder who believes a video infringes a trade mark, a design or a copyright may use the same address.
What to include
- Where you saw it, with a link or a copy of the video.
- What is wrong with it, in your own words.
- Who you are, and what right you hold, if you are reporting on behalf of a brand.
What we do with it
We acknowledge a report without undue delay, and aim to do so within two working days. We look at the material, decide, and tell you what we decided. Where we act against an account, we tell its holder what rule was broken and what measure we took, unless telling them would obstruct an investigation or the law forbids it.
Reports made in bad faith, or used to harass a competitor, are themselves a breach of this policy.
If you think we got it wrong
Reply to the message we sent you, or write to abuse@numeri-video.com, within thirty days. A human being re-examines the decision, and we say what we concluded. If we were wrong, we reinstate the account and put back the credits that our measure cost you.
Changes
This page will move.
We update this policy as the service, the law and the abuse we see change. The date at the top says when it last moved. Where a change materially reduces what you may do with the service, we tell account holders by email before it applies.
This policy is part of the terms of service. It is governed by French law, and the publisher's identity, address and registration numbers are in the legal notice. Questions about the policy itself go to support@numeri-video.com; reports of abuse go to abuse@numeri-video.com.
The rest of the paperwork.
The terms cover what the product does and how credits work. The privacy policy covers what happens to your photograph, and where it goes.